Privacy Policy
How Peak Medical and Rescue Limited collects, uses, stores, and protects personal data across our website, training, clinical, and workforce activities.
This Privacy Policy explains how Peak Medical and Rescue Limited (“we”, “us”, “our”) collects, uses, and protects personal data when you visit our website, contact us, book training, receive medical treatment from us, or apply to work with us.
We are committed to handling personal data lawfully, fairly, and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are registered with the Information Commissioner’s Office as a UK Data Controller.
Who We Are
Data Controller
Peak Medical and Rescue Limited
Company Details
Company No. 15948952
Registered in England
Contact
info@peak-mr.co.uk
0330 043 6993
peak-mr.co.uk
Registered address: 1 Crag Hall Cottage, Wildboarclough, Cheshire, SK11 0BD.
What Personal Data We Collect
General Enquiries
- Name
- Email address
- Telephone number
- Any information you choose to include in your message
First Aid Course Bookings
- Name
- Contact information
- Course details
- Payment confirmation
Payments are processed by Stripe or PayPal. We do not see or store card details.
Medical Treatment / Patient Care
- Name, age, and contact details
- Date of birth, including for minors
- Relevant medical history
- Injury or illness details
- Vital signs, clinical notes, and treatment provided
- Emergency contact details
Contractors, Clinicians, and Subcontractors
- Name, address, and contact details
- CV and employment history
- Qualifications and certificates
- DBS certificate details
- Right-to-work documents
- Professional indemnity details where applicable
- Training records and onboarding documentation
Technical Website Information
We do not use cookies or tracking technologies on our website. Our hosting provider, Ionos, may collect basic anonymised server logs for security, technical operation, and performance monitoring.
Where clinically necessary, patient information may be shared with statutory healthcare services such as NHS ambulance services or receiving hospital departments to support safe handover and continuity of care.
How We Use Your Personal Data
Contractual Necessity
Responding to enquiries, managing course bookings, providing medical treatment, and engaging contractors or subcontractors.
Legal Obligations
Maintaining clinical records, carrying out right-to-work checks, meeting insurance and safeguarding requirements, and reporting incidents where required.
Legitimate Interests
Ensuring safe and effective delivery, maintaining medical governance, and managing staffing, rostering, and operational deployment.
We do not send marketing emails and we do not use personal data for third-party advertising purposes.
Sharing Your Information
We only share personal data where necessary, proportionate, and lawful. Depending on the circumstances, this may include:
- NHS services, ambulance trusts, hospitals, or other healthcare providers during patient handover or onward referral
- Payment processors including Stripe and PayPal
- Professional regulators where legally required
- Law enforcement agencies or safeguarding authorities where appropriate
- Our hosting provider, Ionos, for secure technical operation of the website
We do not sell personal data and we do not share personal data with third parties for marketing.
International Transfers
We do not intentionally transfer personal data outside the United Kingdom.
Where service providers such as Ionos, Stripe, or PayPal process data internationally, this is carried out under recognised safeguards such as UK adequacy regulations or Standard Contractual Clauses.
Data Retention
After relevant retention periods expire, data is securely deleted, destroyed, or anonymised where appropriate.
How We Protect Your Data
We use a combination of administrative, technical, and physical safeguards to protect personal data against unauthorised access, loss, misuse, or disclosure.
Your Rights Under UK GDPR
Subject to legal and operational limitations, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request erasure where legally permitted
- Request restriction of processing
- Object to processing
- Request data portability where applicable
- Withdraw consent where consent was relied upon
To exercise any of these rights, please contact us at info@peak-mr.co.uk.
If you are unhappy with how we handle your personal data, you may complain to the Information Commissioner’s Office (ICO).
Additional Information
Children’s Data
We may collect information relating to children under 18 when providing medical treatment. This is processed solely for clinical and safeguarding purposes and shared only where necessary with healthcare providers or statutory agencies.
We do not knowingly collect children’s data for online marketing or general website use.
Links to External Sites
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those external sites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, operations, systems, or service delivery. Any updates will be published on this page with a revised “Last updated” date.
Contact Us
For questions about this Privacy Policy or the handling of your personal data, please contact:
Peak Medical and Rescue Limited
Email: info@peak-mr.co.uk
Phone: 0330 043 6993
Address: 1 Crag Hall Cottage, Wildboarclough, Cheshire, SK11 0BD