Before engaging with our services, please review our terms and conditions for full details.
Peak Medical and Rescue Limited
Company Number: 15948952
Registered Office: 1 Crag Hall Cottage, Macclesfield, Cheshire, SK11 0BD
Effective Date: 13 May 2025
These General Terms and Conditions (“Terms”) apply to all services provided by Peak Medical and Rescue Limited (“we”, “us”, or “our”), a company registered in England and Wales. These Terms must be read in conjunction with any specific contract or service agreement. If any conflict arises between these Terms and a specific contract, the contract will take precedence.
1. Scope of Services
We offer a wide range of services, including:
- Event medical and rescue cover
- First aid and outdoor medical training
- Health and safety consultancy
These Terms apply to all clients, including individuals, companies, public organisations, and event organisers. Since each client’s needs vary, we tailor our services accordingly.
2. Contracts and Engagement
We confirm all engagements through written contracts or email agreements. Each document outlines the scope, timeline, and cost of services. Therefore, clients should carefully review the agreement before confirming.
If the scope of work changes, we will document those adjustments in writing. This process ensures that both parties remain aligned throughout the engagement.
3. Use of Subcontractors
In certain circumstances, we engage qualified subcontractors such as paramedics, EMTs, or medical first responders. All subcontractors are required to follow our internal policies, including those covering safeguarding, professional conduct, and data security.
As a result, we maintain high standards of service, regardless of which team members are deployed.
4. Confidentiality and Data Protection
We process all client and patient data securely and in compliance with UK data protection laws. As a registered data controller with the Information Commissioner’s Office, we take this responsibility seriously.
We will never share confidential information without consent, unless legally required or necessary for emergency care.
5. Insurance and Liability
We maintain comprehensive public liability and professional indemnity insurance. Although we make every effort to deliver services safely and effectively, we cannot accept liability for events beyond our control, such as natural hazards or actions of third parties.
Nevertheless, we remain committed to risk reduction and continuous safety improvement.
6. Client Responsibilities
To enable effective service delivery, clients must provide timely and accurate information. This includes site details, risk assessments, and emergency access arrangements.
Furthermore, unless agreed otherwise, clients must ensure that the environment is reasonably safe for our staff and equipment.
7. Payment and Invoicing
Our payment terms are outlined in the service contract. Unless stated otherwise, invoices are due within the agreed payment period. We reserve the right to charge statutory interest on overdue invoices, as permitted by the Late Payment of Commercial Debts (Interest) Act 1998.
Prompt payment helps ensure uninterrupted service.
8. Cancellation and Termination
Clients wishing to cancel services must do so in writing, following the timelines in their agreement. Cancellation charges may apply depending on the notice period.
We reserve the right to terminate an engagement if the client breaches contract terms, creates unsafe conditions, or fails to meet payment obligations.
9. Amendments
Occasionally, we may update these Terms to reflect changes in the law or operational practices. We will publish the latest version on our website. Any updated Terms will apply to future agreements.
Clients with active engagements will be informed of significant changes when applicable.
10. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Disputes shall fall under the exclusive jurisdiction of the courts of England and Wales.
📧 For further information, or to request a full copy of our service-specific policies, please contact us at info@peak-mr.co.uk